Frequently Asked Questions

Our AI asks you questions about your current fit, preferences, and lifestyle through a natural conversation. Based on your answers, it analyzes your needs using knowledge of 50+ brands' sizing and recommends products matched to your unique shape and size.

Measuring gives the most accurate results, but it's optional. Our AI can work with your current size and fit issues as a starting point. If you want to measure, we have visual guides to help you get accurate measurements at home.

Yes! The fitting service is completely free to use. We earn a small commission when you purchase through our recommended links—at no extra cost to you. This is how we keep the service free for everyone.

Creating an account lets us save your fit profile for future visits, but you can also use the service as a guest. With an account, you can save favorites, track your fit history, and get better recommendations over time.

Bra sizing isn't standardized across brands. A 34C in one brand might fit like a 32D in another. Our AI accounts for these brand-specific differences and recommends the right size for each brand.

Sister sizes are sizes with the same cup volume but different band sizes. For example, 34C, 32D, and 36B are sister sizes. If your band size isn't available, a sister size might give you a similar fit. Check out our sister sizes guide for more details.

A well-fitting bra should: have a band that sits level (not riding up), cups that fully contain your breast tissue without gaps or spillage, a center gore that lies flat against your chest, and straps that stay up without digging in.

This is completely normal—most women have some asymmetry! We recommend fitting to your larger breast for comfort. Some styles with stretch lace or molded cups accommodate size differences better. Our AI can suggest styles that work well for asymmetry.

No, never. We don't ask for photos and don't have any photo storage. Our AI works entirely through text conversation. Your privacy is sacred to us.

We collect the information you share in conversation (measurements, preferences, fit issues) to provide recommendations. This data is encrypted and never sold. You can delete your data at any time from your account settings.

Yes. All data is encrypted end-to-end using 256-bit encryption. We follow industry best practices for data security. See our privacy policy for full details.

We recommend checking your fit every 6-12 months, or whenever you experience changes like weight fluctuation, pregnancy, nursing, or menopause. Your body changes, and your bras should change with it.

Many women start needing larger bras in the first trimester. We recommend getting fitted around week 12-16 and again in the third trimester. Look for bras with room to grow and easy nursing access if you plan to breastfeed.

Absolutely. We have specific guidance for post-mastectomy and reconstruction fitting, including information about prosthesis bras, WHCRA insurance coverage, and trusted specialty retailers. Our AI handles these conversations with extra sensitivity.

We recommend products from trusted retailers including major brands and specialty stores. When you click a product link, you're taken directly to the retailer's website to make your purchase.

Return policies vary by retailer. We recommend checking the return policy before purchasing. Many retailers offer free returns on bras. If something doesn't fit, come back and chat with us—your feedback helps improve future recommendations.

No, we don't sell bras. We're a fitting service that recommends products from other retailers. This lets us recommend the best options across many brands rather than being limited to our own inventory.